Penn State is Now Product Manager of Latest Leveraging Excellence Initiative

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No. 143 October 2011

Update: Core Council Recommendation Letters from the Provost to Units

During 2010 and 2011, the Academic Program and Administrative Services Review Core Council evaluated all academic programs and many major administrative processes at the University. Read the resulting recommendation letters from the Provost to budget unit executives.

Read the complete feature articles series.

Looking for Innovation and Improvement Teams to Spotlight

The Office of Planning and Institutional Assessment highlights the accomplishments of innovation and improvement teams at Penn State in the Spotlight on Quality Improvement and in Quality Endeavors feature articles.

If you are the sponsor or leader of an innovation and improvement team that you would like to see highlighted, contact Barbara Sherlock at

Innovation Insights #26: Positive Planning: Building Your Plan and Building Support from a Positive Base

Many people assume that planning must begin with a SWOT analysis - Strengths, Weaknesses, Opportunities, and Threats. This can be perceived as ‘fixing what is broken or wrong.’ There is a different model, from a positive perspective. Penn State’s Office of Planning and Institutional Assessment has developed a Positive Planning approach that can generate a ‘can do’ climate and avoid the cynicism and jadedness that might result from initially focusing on prior problems within an organization.

Read more…

Quality Advocates: Penn State’s IT Assessment

Kevin Morooney, Vice Provost for Information Technology, will report upon the major, institution-wide information technology assessment which Penn State undertook during 2010-2011. The findings of that assessment will be an important element in the University’s IT strategy in the years ahead.

Read more…

Quality Advocates: Planning and Budgeting: Challenges and Approaches in Outreach and Agricultural Sciences

Two administrative leaders will share information about the planning and budgeting challenges facing the College of Agricultural Sciences and Penn State Outreach, and discuss the initiatives being undertaken in these two large and important Penn State units.

Read more…

Workshop: Applying Quality Principles in Daily Work

Find out how to apply the activity based analysis improvement tool outlined in Innovation Insights #6: Doing the Right Things Right to your work situation. Learn how you can apply basic quality principles to develop more effective and efficient work processes.

Read more…

Workshop: Facilitating Planning, Improvement, and Assessment Projects and Teams

This full-day workshop provides hands-on experience in the role of a facilitator working with a team addressing a planning, improvement, or assessment initiative. It also identifies the parallels between any of these approaches and classic project management, and the further considerations for the individual serving as both the group leader and facilitator.

Read more…

Do You Know? Implementing Cost Saving Ideas

There has been a number of cost saving ideas submitted related to printed phone books.

Recently memos have been sent via campus mail to those who are the unit contact persons for University phone book distribution. If your unit wants a reduced number of student and/or faculty/staff phone books for 2011-2012, the unit contact person can indicate that and return the form. For more information, contact University Publications at 814-863-1870.

The number of Verizon phone directories distributed at no cost is capped at five per unit. More information can be found at

Submit your ideas for increased efficiency and effectiveness at Penn State .

Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact the Office at 814-863-8721 or e-mail

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Barbara Sherlock, Senior Planning and Improvement Associate, Office of Planning and Institutional Assessment, at 814-863-8721 or To read past issues, see the Office’s Web site at /s/5ztbIb.

To subscribe, join our mailing list or contact the Office of Planning and Institutional Assessment at 814-863-8721.

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