Fall 2009 Programs

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What’s New

Priorities for Excellence: The Penn State Strategic Plan 2009-2010 through 2013 – 2014

The executive summary of the plan will be mailed to all faculty and staff in early September. The full plan is available at http://strategicplan.psu.edu. One feature of Penn State’s recently adopted five-year strategic plan that differs from previous plans is that key administrators have been assigned primary or secondary responsibility for the implementation of each strategy. The Strategy Implementation Matrix lists the responsibilities associated with the strategies articulated for each of the seven major goals. The Executive Vice President and Provost, Rodney Erickson, has asked the primary leaders of each of the strategies to provide progress reports mid-year (January 2010) and at the end of the first year of implementation (June 2010).

Integrating Planning, Assessment, and Improvement in Higher Education - editor, Barbara Sherlock

Based on Penn State’s popular Innovation Insights series, this book brings together in one handy reference nearly a decade of tried and true insights into continuous quality improvements in higher education. For further information, visit http://www.nacubo.org/Products/Publications/Organizational_Effectiveness/Integrating_Planning_Assessment_and_Improvement_in_Higher_Education.html.

Juran Winners Announced

Each year, the Joseph M. Juran Center of the University of Minnesota selects and honors doctoral candidates whose research shows the most promise in broadening and fueling thinking and practices in the area of quality-related research in their chosen fields. Two Juran Fellows were selected this year from among 18 applicants. Alinda Kokkinou, Health and Human Development, Hotel, Restaurant, and Institutional Management, was a winner from Penn State. The Juran Fellows receive $5000 awards to expand their quality research and its applications.

Innovation Insights: Implementing a Strategic Plan

One of the most challenging aspects of planning is implementing the plan – getting what’s on paper to come to life and achieving the goals and strategies included in the plan. The groundwork for successful implementation of a plan needs to begin when work on the plan begins, and continue through the implementation. Innovation Insights #21– Implementing a Strategic Plan describes factors to consider for implementation of strategic plans.

Quality Advocates: Student Success Series

Based on the response to the Quality Advocates session on student success in spring 2009, we are offering a three part series this fall to further explore the issues. All sessions will meet in 508 Rider.


Continuous Quality Improvement – Closing the Gap, Tuesday, October 6, 2009, 1:00 p.m. – 3:30 p.m., 508 Rider OR Friday, November 20, 2009, 9:30 a.m. – 12:00 p.m., 508 Rider, Louise Sandmeyer, Executive Director, Office of Planning and Institutional Assessment.

How do you close the gap between where you want to be based on your strategic planning and where you are now? This workshop presents ways to use continuous quality improvement as a way to achieve your goals, with a focus on the fundamentals of putting a team together, the basic concepts of quality improvement, and steps to plan and evaluate achievements.

Facilitating Planning, Improvement and Assessment Projects and Teams, Friday, October 23, 2009, 8:30 a.m. - 4:30 p.m., 508 Rider, Marianne Guidos, Quality and Planning Research Associate, Office of Planning and Institutional Assessment, and Barbara Sherlock, Planning and Improvement Associate, Office of Planning and Institutional Assessment

This full-day workshop provides hands-on experience in the role of a facilitator working with a team addressing a planning, improvement, or assessment initiative. It also identifies the parallels between any of these approaches and classic project management, and the further considerations for the individual serving as both the group leader and facilitator.

Applying Quality Principles in Daily Work, Wednesday, November 4, 2009, 8:30 - 11:00 a.m., 508 Rider, Marianne Guidos, Quality and Planning Research Associate, Office of Planning and Institutional Assessment, and Barbara Sherlock, Planning and Improvement Associate, Office of Planning and Institutional Assessment

Are you looking for ways to reduce the time you spend doing things over or correcting mistakes? By applying quality principles, you can identify ways to help you work more efficiently and more effectively. Activities in this program use sample applications and participant work situations to help reinforce basic quality principles.

Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact the Office at 814-863-8721 or e-mail psupia@psu.edu.

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Louise Sandmeyer, Executive Director of the Office of Planning and Institutional Assessment, at 814-863-8721 or psupia@psu.edu.To read past issues, see the Office’s Web site at /newsletter/archive.htm.

To subscribe, join our mailing list or contact the Office of Planning and Institutional Assessment at 814-863-8721.


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