Off the Shelf: From Ideas to Results

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What’s New

Leveraging Excellence: Penn State is one of the 16 major research universities from four continents that are part of the Worldwide Universities Network, recently recognized for Honorable Mention in the Leveraging Excellence Award Program of the National Consortium for Continuous Improvement in Higher Education (NCCI). This award recognizes initiatives where effective academic and administrative practices have been successfully implemented beyond one department, campus, or institution. For more information, visit

Report:Strategic Indicators: Measuring and Improving University Performance May 2008

The Strategic Indicators series is a companion to Penn State’s University-level strategic plan. The indicators can help gauge how well the University is performing in relation to each of the overarching institutional goals set forth in the strategic plan.
For the full report, visit /indicators/indicators2008.pdf.
For a complete listing of the reports available, visit /planning_research/reports/.

Innovation Insights: # 19: Developing Strategic Performance Indicators

The focus in strategic planning is often on getting the plan written. However, the purpose of planning is not to develop goals but to accomplish them. One way to know whether you have accomplished a goal is to measure performance. This Innovation Insight provides some tips on how to select measures and indicators. For the full document, visit /innovation/insights019.pdf
The complete Innovation Insights series is available at /innovation/.

Planning for 2008-2009: The Office of Planning and Institutional Assessment is beginning planning for 2008-2009 Quality Advocates programs, workshops, events, and publications. If there are topics you would like to see addressed, please let us know by e-mailing

Support for Planning, Improvement, and Assessment in Your Unit

The Office of Planning and Institutional Assessment supports the University’s efforts to plan, assess, and improve programs and services. The Office is available, at no charge, to consult with units and use organizational change tools to help units assess their needs, develop strategic plans, improve key processes, and develop collaborative team environments. If you would like to discuss the planning, quality, or assessment needs of your unit with one of our consultants, please contact the Office at 814-863-8721 or e-mail

The Quality Endeavors newsletter is published several times each semester. If you have any questions or comments about what you read here, or if you would like to suggest items for future newsletters, please contact Louise Sandmeyer, Executive Director of the Office of Planning and Institutional Assessment, at 814-863-8721 or read past issues, see the Office’s Web site at /newsletter/archive.htm. {C}

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