Academic Services Strategic Planning Committee

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Team ID: 
College / Administrative Unit: 
Penn State Berks
Date Started: 
September 2008
To develop a strategic plan that would improve internal operations and, at the same time, meet the growing needs and expectations of students. Academic Services is often the first point of contact for students and taking the 2008-2013 strategic planning initiatives to heart, the team convened several times to create a plan for each academic service area. The Academic Services team underwent several strategic planning sessions, developed plans, and corresponding assessments.

Each academic area has engaged in at least one assessment of services provided. Because of the planning sessions, the academic services areas have been able to articulate at least one goal to focus improvement initiatives. Most importantly, the academic services areas have been a model to other department planning efforts on campus.

Contact Person: 
Mary Lou D'Allegro
  • Mary Lou D'Allegro, Facilitator
  • Susan Anderson, Member
  • Anna Marie Donahue, Member
  • Tish Jepsen, Member
  • Danielle Richards, Member