June 2000: We are in the early phase of system implementation. Measurement will be an important part of our work over the next five years. Our outcome measures will address the following issues and will also involve an extensive cost benefit analysis:
--To improve customer satisfaction by having immediate access to medical records.
--To reduce errors or defects by integrating and standardizing systems and easing report generation.
--To save time by eliminating unnecessary duplication.
- Peg Spear, Sponsor
- David Lindstrom, Leader
- Larry Dansky, Member
- Doris Guanowsky, Member
- Lorraina Snook, Member