Human Resources Team to Improve Annual Switch Enrollment Materials

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Team ID: 
College / Administrative Unit: 
Finance and Business
Date Started: 
March 1998
To improve processes to make Employee Benefits packets more user friendly, more cost effective and less labor intensive.
Desired Results: 

Standardizing the packets so no sorting or specialized handling was required reduced costs; Packets were reduced in size by not including materials available elsewhere

Using smaller window-type envelopes reduced mailing and handling costs

Contact Person: 
Nancy Hensal
  • Billie Willits, Sponsor
  • Nancy Hensal, Leader
  • Doris Davis, Facilitator