College / Administrative Unit:
Finance and Business
To improve processes to make Employee Benefits packets more user friendly, more cost effective and less labor intensive.
Standardizing the packets so no sorting or specialized handling was required reduced costs; Packets were reduced in size by not including materials available elsewhere
Using smaller window-type envelopes reduced mailing and handling costs
- Billie Willits, Sponsor
- Nancy Hensal, Leader
- Doris Davis, Facilitator