Libraries Back on Track Team: Re-engineering a Self-Directed Work Team

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Team ID: 
College / Administrative Unit: 
University Libraries
Date Started: 
February 1998
To improve the Serials Team to achieve greater efficiencies, significant process improvements and increased team empowerment.

The Serials team shortened the claiming procedure, improved microfiche check-in, and reduced material handling in the Faxon Finder process; The Approval and Gifts team has made improvements to their processes resulting in a savings of two hours per week

$1365.00 labor savings has allowed each team to take on additional duties with the same amount of personnel

Contact Person: 
Nancy Stanley
  • Nancy Eaton, Sponsor
  • Nancy Stanley, Leader/Facilitator