Review Aid (Continuing the Improvements) Team

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Team ID: 
College / Administrative Unit: 
Enrollment Management and Administration
Date Started: 
June 1996
The initial charge of the Review Aid team has been completed; continue to meet to discuss further improvements to the process.

The process was brought into compliance.

Improved the communication between the Student Aid, Registrar's and Bursar's Offices.

Work involved in adjusting the aid reduced by 80%.

Developed a priority system for handling student refunds in first two weeks of classes.

Recommended to CRO for improvement in service to the part-time students in Spring 1998.

2.5 positions eliminated from the process due to downsizing. One person of grade 21, one person of grade 16 and 1 half-time person of grade 17 were eliminated. The estimated value of money saved is $70,998 annually.

Contact Person: 
Ralph Hosterman
  • Anna Griswold, Sponsor
  • Roseann Sieminski, Sponsor
  • Ralph Hosterman, Leader/Facilitator