College / Administrative Unit:
Finance and Business
To streamline and integrate functions at various Bursar’s windows that are frequented by students.
Ways to streamline & integrate functions at student services windows examined
Tellers now have access to many systems, increasing ability to help students
Computer systems improvements decreased average # of stops/student from 5 to 2
- Roseann Sieminski, Sponsor
- Mike McFadden, Facilitator