One-Stop-Shopping in the Bursars Office

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Team ID: 
College / Administrative Unit: 
Finance and Business
Date Started: 
September 1995
To streamline and integrate functions at various Bursar’s windows that are frequented by students.
Desired Results: 

Ways to streamline & integrate functions at student services windows examined

Tellers now have access to many systems, increasing ability to help students

Computer systems improvements decreased average # of stops/student from 5 to 2

Contact Person: 
  • Roseann Sieminski, Sponsor
  • Mike McFadden, Facilitator