Continuing & Distance Education Conference and Institutes Registration

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Team ID: 
College / Administrative Unit: 
University Outreach (Continuing and Distance Education)
Date Started: 
February 1994
To study the processes that produce correspondence and other printed materials for conferences.

Weight of materials sent to conferees reduced resulting in 50% savings for mailing costs

Reduced the types of invoices sent out to customers from 4 to 1

Registration process simplified with elimination of 13 steps

Contact Person: 
  • Michael Ostroski, Sponsor
  • Fred Loomis, Facilitator