Transcript Procedures in the University Registrars Office

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Team ID: 
College / Administrative Unit: 
Enrollment Management and Administration
Date Started: 
May 1992
To improve the systematic flow of the academic transcript production process with the intent of reducing errors, reducing processing time and offering new services.

Credit cards are now accepted for transcript payment

Transcripts are now printed immediately upon request, reducing processing time by 33%

Billing operation decreased by 35%

Contact Person: 
Gary Hile
  • Jim Wager, Sponsor
  • Gary Hile, Leader
  • Karen Schultz, Facilitator