Intake and Reception of Students in the Smeal College of Business Administration

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Team ID: 
College / Administrative Unit: 
Business Administration, Smeal College of
Date Started: 
January 1992
To streamline the advising center intake process by removing unnecessary steps.
Desired Results: 

Provided seating within sight of receptionist

Eliminated the sign-up register

Assigned an advisor to be on duty for 10-minute walk-in appointments

Contact Person: 
Lynne Grutzeck
  • Susan Winck, Sponsor
  • Lynne Grutzeck, Leader
  • William Farnsworth, Facilitator